 |
DEPLOYMENTS |
|
|
|
RELATED LINKS |
|
 |
Maybank’s net lounge
“With Internet banking gaining predominance,
the bank aimed to provide banking services in non-traditional
locations such as shopping malls to cater to the
“changing lifestyles of customers.”
- The Star |
|
|
|
 |
 |
 |
With Internet banking gaining predominance, Maybank, the
largest bank in Malaysia, was keen to promote Internet
banking among its customers via its online portal, maybank2u.com.
Maybank sought to build awareness for its brand by providing
banking services in non-traditional locations such as
shopping malls.
The visually appealing and easy-to-use broadband access
Web Station™s were designed to draw users to the
customer’s portal and allow users to carry out financial
transactions and bill payments. Customers were able to
pay bills on the Web Station™using their credit
cards details, buy movie tickets and use other ecommerce
services available through its partners.
In line with customer requirements, Streetspace maximised
users’ interaction with the Maybank2u offering by
customising the browser to create a walled garden to prevent
users from accessing external websites.
 |
As the primary concern in banking transactions
was security, Streetspace designed the Web
Station™s to provide secure transactions
to the user. Private data is not stored at
the terminal itself as any data pertaining
to a session is deleted from the cache directory
once the session is completed and the user
logs off the Web Station™. This ensures
that a new user always initiates a new session
with no data cached by previous sessions.
In line with Maybank’s requirements
for performance reporting and statistics on
system usage, the Web Station™s were
installed with the StreetPartner™ network
manager to provide administrative features
such as performance and usage monitoring,
session reporting, settings control, station
status, alarm logs and other controls which
help monitor and maintain the overall application. |
|
A customer conducts online transaction at a Maybank
Web Station™. |
|
|
|
|
